Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an Underwriting Technician to join our recently opened office in Stockholm.

This role is primarily focused on Property, supporting our General Property as well as Technical Property & Construction portfolios. You will also have the opportunity to broaden your experience by providing support for our Casualty and Financial Lines teams, making this a varied and dynamic position.

You will play an important role in supporting the build-out of our local operations. This is a unique opportunity to contribute to the early development of our regional presence, helping to shape processes and ways of working alongside a growing underwriting team.

Working closely with Underwriters and in partnership with the Operations Manager, you will act as a key link between underwriting and operations. This is a hands-on Underwriting Technician role focused on delivering efficient, consistent, and high-quality support to the business.

Reporting into Head of Construction & Technical Property, this role will also work closely with Head of General Property and the Operations Manager.

This role suits a detail-oriented and proactive professional who takes pride in accuracy, ownership, and continuous improvement. In a highly collaborative team, as part of a growing business, necessary character, engagement in initiatives across functions and geographies form an important part of the role.

Duties & Responsibilities:

• Assist with the full underwriting process, including account booking, documentation, and workflow coordination.
• Provide data inputs to support reporting, analytics, and risk assessment. Work closely with Operations to improve processes and ensure consistent ways of working.
• Support additional operational tasks, including coordination with internal and external stakeholders.

Qualifications, Skills and Experience:

• Commercial insurance experience, ideally within Property and/or Construction, exposure to Casualty and Financial Lines is a plus.
• Strong understanding of underwriting processes and the policy lifecycle.
• Confident working with data, systems, and analytical tools (strong Excel/MS Office skills required).
• Solid analytical and problem-solving abilities.
• Ability to manage multiple priorities in a structured and organised way.
• Collaborative and proactive team player with a process improvement mindset.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centred on always doing the right thing for our customers, teammates and our other stakeholders.
• A purposely non-bureaucratic organisation that embraces simplicity over complexity and emphasises individual excellence in a team framework.
• The opportunity to help shape the BHSI Nordic operation.

For questions about this opportunity please contact Oskar Behrens (Head of Construction & Technical Property) ([email protected])  and/or Anton Holmgren (Head of General Property) ([email protected]) and/or Aila Jansson  (Operations Manager)([email protected])

To apply please submit your CV, with a cover letter, outlining why this would be the perfect role for you to [email protected]

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

Job Opportunity:

Step into a high-impact role with BHSI’s Auckland Liability Claims team.
You will own a varied portfolio of liability claims across Professional Indemnity, Directors and Officers Liability, Employment Practices Liability, Cyber, Financial Institutions and General Liability, driving matters from notification to resolution with service, accuracy and pace.

You will make clear coverage and reserving decisions, shape claim strategy, manage advisers and keep customers and brokers informed with practical, confident communication. You will also partner with underwriting and operations to convert claim insights into stronger decisions, sharper service and continuous improvement.

Backed by Berkshire Hathaway’s strength and BHSI’s purposely non-bureaucratic culture, you will have the autonomy to act decisively, collaborate across disciplines and contribute directly to better outcomes for customers, brokers and the business.

Duties & Responsibilities:

• Own end-to-end management of liability claims from first notice through to resolution, in line with BHSI Claims Service Standards.
• Analyse coverage promptly and fairly, draft clear coverage communications and escalate policy wording or underwriting intent issues where appropriate.
• Assess exposure, set and maintain appropriate reserves, and report significant developments with clear rationale and commercial discipline.
• Drive investigations, strategy and resolution by managing advisers, experts and vendors to achieve fair, pragmatic and commercially sound outcomes.
• Build trusted customer and broker relationships through responsive, professional and transparent claims handling.
• Maintain accurate claim files, share claim insights with underwriting, operations, legal and actuarial teammates, and contribute to process, system and learning improvements.

Qualifications, Skills and Experience:

Key Skills

• Technical claims judgment: strong coverage, reserving, investigation, negotiation and claims decision-making, applied practically and with confidence.
• Customer and broker focus: a service mindset grounded in responsiveness, professionalism, transparency and respect.
• Clear communication: the ability to translate technical issues into concise, practical messages for different audiences.
• Commercial awareness: an understanding of how claims outcomes affect customers, brokers, underwriting, portfolio performance and the wider business.
• Organisation and execution: strong prioritisation, accuracy and attention to detail in a varied, time-sensitive environment.
• Learning mindset: curiosity, adaptability and commitment to building expertise across liability claims, systems, tools and market developments.

Qualifications & Experience

• Relevant experience in liability lines such as Professional Indemnity, Directors and Officers Liability, Employment Practices Liability, Cyber, Financial Institutions or General Liability.
• Tertiary qualifications, ANZIIF membership, legal qualifications or other insurance-related credentials are desirable where they strengthen technical knowledge, claims capability or professional development.

 We recognise that experiences and career paths vary. If you are excited by this opportunity but do not meet every requirement, we still encourage you to apply.

BHSI Offers:

• Competitive total rewards, including base salary, discretionary bonus opportunity and a 5% employer contribution to KiwiSaver.
• Additional annual leave based on relevant professional experience, recognising the expertise you bring to BHSI.
• Up to four months of paid parental leave, comprehensive insurance benefits and wellbeing support through AIA MyCare and our Teammate Assistance Program.
• Professional growth support, including tuition reimbursement, professional designation assistance, study support and ongoing learning.
• A purposely non-bureaucratic culture that values simplicity, accountability, excellence and collaboration.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organisation.

Please send resumes to [email protected]

Visit our website at www.bhspecialty.com

Job Opportunity:

Berkshire Hathaway Specialty Insurance (‘BHSI’) has an exciting opportunity for an experienced Inland Marine Underwriter in our Calgary Office, located at Calgary Place 1, Suite #1910, 330 5 Ave SW, Calgary, AB T2P 0L4. This position is a great fit for a 3+ year, experienced underwriter looking to expand their responsibilities and underwriting knowledge and grow a book of business. We are seeking an individual who is hard working, team oriented, passionate and always striving towards excellence. The candidate must be able to learn new products and have the ability to work both independently and to collaborate with all levels and all disciplines. Ideally, the candidate will have experience in Inland Marine lines (including Builders Risk, Contractors’ Equipment and Motor Truck Cargo). The title of the role will be commensurate with the level of experience of the successful candidate.

This is a full time, permanent, and in-office position.

Position Overview

Handle day-to-day responsibilities as an Inland Marine Underwriter working closely with the North American Marine team. Tasks will include but not limited to, developing business with national and regional distribution channels throughout Canada, prequalifying accounts, and utilizing underwriting acumen to select sound marine risks. Expand and develop new business opportunities through production & marketing calls with brokers and clients.

Duties & Responsibilities:

• Develop and build the Marine book of business which includes both Inland Marine and Ocean Cargo coverages.
• Establish, develop, and expand broker and customer relationships working independently and in conjunction with other BHSI product lines.
• Underwrite and grow the book of business.
• Prequalify new business.
• Work in a fast-paced environment, multi-task, and make quick decisions while maintaining underwriting integrity.

Qualifications, Skills and Experience:

• 3-5+ years insurance experience.
• 3-5+ years inland underwriting, and appetite experience strongly preferred.
• Strong existing broker relationships.
• Strong underwriting in Inland Marine.
• Experience and strong understanding of policy forms, including broker manuscripts.
• Experience marketing to specialized brokers.
• Proven client development experience.
• Understanding of CAT peril modeling/pricing, RMS, AIR.
• Strong collaboration and team building skills.
• Must be entrepreneurial and a self-starter.
• Willing to travel up to 10% to 15% of time, with occasional travel to the US.
• Strong communication skills including advanced negotiation, communications, and presentation experience.
• BA/BCOMM degree or equivalent experience.
• Must be fluent in English.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits.
  • Disability Insurance (both short-term and long-term).
  • Life Insurance.
  • Accidental Death & Dismemberment Insurance.
  • Critical Illness Insurance.
  • Employee Assistance Program.
  • Defined Contribution Pension Plan with Company Match.
  • Generous holiday and Paid Time Off.
  • Tuition Reimbursement.
  • Paid Parental Leave.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

BHSI complies with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and has a process in place that provides accommodations for job applicants and teammates with disabilities (upon request).

Pay Transparency Language

The base salary range for this position in Calgary, AB is CAD 75,000.00 to CAD 110,000.00 annually, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

AI Disclaimer:

We do not employ AI or automated tools to filter, assess, or select candidates.

Vacancy disclosure:

This posting is for an existing vacancy within the organization.

Please send resumes to [email protected]

Visit our website at www.bhspecialty.com

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Risk Engineer focused on technical property (power, pulp & paper and other heavy industries).

This role is responsible for supporting the Technical Property & Construction, Nordics underwriting team with desktop account reviews, onsite-evaluations, and client/broker meetings for a diverse portfolio of engineered risks. The candidate will work closely with underwriters to help grow and maintain a healthy book of business through engineered risk selection. This position reports to the Risk Engineering Manager, Nordics, working in close collaboration with the Head of Construction & Technical Property, Nordics.

Duties & Responsibilities:

• Conduct account level reviews and periodic onsite evaluations for underwriting purposes.
• Act as a technical resource for the underwriting team.
• Collaborate with the Global Engineering team on standards, guidelines, and technology.
• Participate in broker and client meetings to strengthen our relationship and deliver our value-added proposition.

Qualifications, Skills and Experience:

• Academic degree in Electrical/Mechanical Engineering preferred.
• 5+ years combined field and account engineering experience required.
• Knowledgeable within the Energy sector (boilers and turbines), as well as FM Data Sheets/NFPA codes and EN standards.
• Highly motivated with good oral/presentation and written communication skills for underwriting/client interaction.
• Some travel required for attending customer/broker meetings and conducting rush prospect surveys on behalf of underwriting teams.
• Fluent in Swedish and English.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• The opportunity to help shape the Technical Property & Construction portfolio.

If this sounds like the right opportunity for you, we would like to hear from you. For questions about the role, please contact Tom Webb – Risk Engineering Manager, Nordics ([email protected]), or Oskar Behrens ([email protected]).

To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you, to [email protected]

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team member may perform other related duties as negotiated to meet the ongoing needs of the organization

Job Opportunity:

BHSI has an exciting opportunity to join our growing Transactional Liability team in the New York City office as an Analyst.  The Transactional Liability team provides insurance in connection with Mergers & Acquisitions (M&A), including Representations and Warranties Insurance and Tax Insurance.  In this role, you will collaborate with senior members of the underwriting team to assist with M&A deals seeking Representations and Warranties Insurance.  This is an entry-level position and a unique opportunity to gain in-depth exposure to M&A deals and the insurance industry.

Duties & Responsibilities:

• Managing a consistent stream of M&A deal opportunities that contemplate the use of transactional liability insurance.
• Supporting underwriters with the research and analysis of company data, including reviewing financial statements, background information on targets and industries, and acquisition related documents.
• Ensuring that deals move forward efficiently and in accordance with deadlines, through coordination with insurance brokers and lawyers.
• Tracking M&A deal activity and status, policies bound and issued, and subjectivities using internal tools and systems.
• Preparing quotes and policy documents for the insurance of M&A deals.
• Engaging with insurance brokers, lawyers and clients to establish lasting relationships that contribute to success.
• Attending industry events and gatherings.

Qualifications, Skills and Experience:

• Strong preference for 1-3 years of full-time, professional work experience in corporate settings, including legal, insurance, finance, accounting or other commercial/business sectors
• Bachelor’s degree, paralegal degree/certification or equivalent training or experience.
• Ability to work in a fast-paced environment
• Exceptional attention to detail and accuracy
• Excellent verbal and written communication skills
• Strong interest in M&A transactions, capital markets and related legal, financial and insurance dynamics

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death & Dismemberment Insurance (for you and your family)
  • Flexible Spending Accounts
  • Health Reimbursement Account
  • Employee Assistance Program
  • Retirement Savings 401(k) Plan with Company Match
  • Generous holiday and Paid Time Off
  • Tuition Reimbursement
  • Paid Parental Leave

The base salary range for this position in New York is $75,000 to $90,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Clicking apply will direct you to our recruiting module within ADP.

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an entry level Claims Operations Analyst. This Claims Operations Analyst position may handle a variety of claims support functions. Core activities include first notice intake/data capture of Property & Casualty line commercial claims.

This is a visible and interactive role with the claim examiners, business partners and external customers. It requires a strong ability to learn and responsibly evaluate different policy and claim situations, with equally strong attention to detail. Other keys to success are commitment to customer service and quality, ability to understand and communicate technical concepts; ability to prioritize and handle multiple activities. With expansion, other functional responsibilities involving different insurance lines of business or other operational related work such as reporting, compliance, quality assurance, report analysis or projects may be assigned.

Our culture provides opportunity for advancement into other types of roles within the organization with appropriate experience, development, and willingness.

Our office is in the Sandy Springs/Dunwoody area of metro Atlanta. The candidate should reside in the Atlanta area and be within commuting distance of our office.

Duties & Responsibilities:

The responsibilities listed here reflect those of the different functions of the department. All responsibilities are not assigned to the candidate upon initial hire but are expected to evolve based upon the individual’s development. Discussion and screening of the necessary skill sets will be evaluated for all interviewed candidates.

• Evaluate, review, and analyze policies compared to new claim loss reports to determine claim type and appropriate policy coverage provisions; decision making for correct coding and claims handler assignments as well as responses to brokers, insureds, and third-party administrators (TPA).
• Understand key insurance concepts regarding policy coverages, deductibles as related to the impact on claim submissions processing.
• Acknowledge claims to insureds, brokers and TPAs in a professional, accurate and timely manner according to account specific guidelines.
• Focus on processing incoming work items within established turn-around times with high quality and accurate claim coding.
• Contribute to process efficiencies by providing input from learned procedures and team interactions.
• Learn, understand, and utilize technology for work processing in a changing and evolving environment.
• Focus on processing incoming work within established turn-around times with high quality and data accuracy.
• Process other claim support tasks in support of claim handler adjusting processes as experience is achieved.

Qualifications, Skills and Experience:

• Strong interpersonal and relationship skills; ability to work in a team environment.
• Strong analytical, critical thinking and problem-solving skills, and demonstrated attention to detail.
• Excellent organization and time management skills; ability to prioritize and manage multiple responsibilities and accompanying workflows.
• Demonstrated integrity, passion for excellence, collaboration across functions.
• Strong computer and mathematical skills and basic bookkeeping.
• Strong, inquisitive learning skills, flexible and adaptable to changing environment.
• Strong communication skills and ability to interact professionally with a diverse group of individuals and teams.
• Proficient working knowledge of Microsoft products, including Excel.

Additional skills that are an advantage for this position, but not required:

• Working knowledge and understanding of commercial policy coverages and structure.
• Familiarity with primary, excess, and underlying policy coverages.
• Experience in commercial claims, Property, Casualty, Marine, Small Business, and Executive and Professional lines.
• Experience in commercial insurance, any combination of claims, underwriting, or education.
• GA Adjuster license helpful.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits.
  • Disability Insurance (both short-term and long-term).
  • Life Insurance (for you and your family).
  • Accidental Death & Dismemberment Insurance (for you and your family).
  • Flexible Spending Accounts.
  • Health Reimbursement Account.
  • Employee Assistance Program.
  • Retirement Savings 401(k) Plan with Company Match.
  • Generous holiday and Paid Time Off.
  • Tuition Reimbursement.
  • Paid Parental Leave.

The base salary range for this position is from $50,000 – $55,000 along with annual bonus eligibility; a candidate’s actual salary is commensurate with experience as determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Clicking apply will direct you to our recruiting module within ADP.

Job Opportunity:

Berkshire Hathaway Specialty Insurance Company (BHSI) has an exciting opportunity in our Boston office for a Commercial Property Insurance Program Manager within our Commercial Programs team. This role is responsible for overseeing existing delegated underwriting authority programs and contributing to the development of new delegated underwriting authority programs.

In this position, you will join a highly collaborative team focused on disciplined program management inclusive of profitable underwriting and sustainable long-term growth. BHSI program managers are given meaningful ownership of their assigned portfolios and Program Administrator relationships. You will be responsible for executing program strategy and ensuring financial performance of assigned programs utilizing KPIs, data feeds, P&Ls and regular program strategy reviews. We are seeking a teammate with strong analytical capabilities, sound underwriting judgment, excellent organization skills, and a commitment to excellence.

Duties & Responsibilities:

• Own the execution, performance, monitoring and strategic development of assigned programs to ensure compliance with BHSI program management standards.
• Lead due diligence process for prospective delegated authority programs, including review of submissions, underwriting guidelines, program structure, data, forms and operational requirements.
• Develop and maintain product expertise across BHSI’s admitted and non-admitted product offerings to support appropriate coverage placement and program execution.
• Partner directly with Program Administrators and Third-Party Administrators on assigned programs to build strong working relationships.
• Apply underwriting expertise in Commercial Property and Inland Marine lines of business to build profitable portfolios in conjunction with our Program Administrators.
• Collaborate with the numerous BHSI stakeholders who share oversite of our Commercial Program Business including actuarial, claims, legal, operations and IT to maintain alignment around decisions impacting program business.
• Maintain underwriting guidelines for assigned programs to promote underwriting profitability, efficient use of internal/external resources and program growth.
• Establish and develop Program Administrator relationships to support new program additions.
• Create and monitor performance metrics for assigned programs to monitor underwriting profitability and portfolio composition.
• Perform underwriting audits on Commercial Program Business to confirm compliance with underwriting guidelines and delegated authority agreements.
• Coordinate all communication between BHSI stakeholders and Program Administrators to facilitate efficient responses.
• Domestic travel (~1 time per month) required.

Qualifications, Skills and Experience:

Skills:

• Ability to work both independently and to collaborate broadly with all management levels and underwriting disciplines.
• Desire to learn key aspects of insurance company operations that support the program business, working with numerous departments including Actuarial, Legal, Claims, IT and Operations.
• Very strong negotiation skills.
• Strong communication skills; written and verbal.

Qualifications:

• A minimum of 5 years’ Commercial Property underwriting experience (prior commercial insurance program management experience is beneficial).
• Inland Marine underwriting experience is a plus but not required.
• Proven data and catastrophe analysis skills (i.e. SQL, Advanced Microsoft Excel, Power BI, AIR Touchstone, RMS, etc.).
• BS/BA Degree or equivalent preferred.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits.
  • Disability Insurance (both short-term and long-term).
  • Life Insurance (for you and your family).
  • Accidental Death & Dismemberment Insurance (for you and your family).
  • Flexible Spending Accounts.
  • Health Reimbursement Account.
  • Employee Assistance Program.
  • Retirement Savings 401(k) Plan with Company Match.
  • Generous holiday and Paid Time Off.
  • Tuition Reimbursement.
  • Paid Parental Leave.

The base salary range for this position in Boston is $150,000 to $175,000 along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Clicking apply will direct you to our recruiting module within ADP.

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) is offering an exciting opportunity for an Engineering Manager to join the Technology underwriting team. In this leadership role, you will shape how we deliver Duck Creek-based solutions — guiding Tech Leads, overseeing engineering resources, and ensuring teams deliver scalable, secure, and reusable solutions on Duck Creek Technologies. The role will provide leadership to develop team members skills across configuration, integration, and solution design within Duck Creek Policy, while ensuring alignment with enterprise architecture and compliance standards.

A critical part of this role is developing junior team members and enable them to grow their technical skills as well as individual leadership capabilities. This role will work closely with Technology leaders across our large commercial insurance platform to ensure delivery and strategy goals are being met in both the short and long term.

Duties & Responsibilities:

Leadership & People Management

• Lead, coach, and mentor engineers and Tech Leads across multiple Agile teams.
• Build a culture of collaboration, inclusion, and continuous improvement.
• Support career growth and leadership development within the engineering community.

Technical Direction & Duck Creek Delivery

• Oversee Duck Creek solution design and configuration, ensuring scalable and reusable product chassis.
• Provide technical direction across Duck Creek Policy, Billing, Claims, and third-party integrations.
• Champion engineering best practices including test-driven development, CI/CD, observability, and maintainability.
• Ensure engineering delivery prioritizes performance, reliability, and usability for business partners.
• Align engineering practices with enterprise architecture, cybersecurity, and compliance standards.

Qualifications, Skills and Experience:

• 15+ years of progressive software engineering experience, with at least 3 years in a leadership or management role.
• Direct experience with Duck Creek Technologies (Policy, Billing, Claims) including configuration, integration oversight, and delivery management required.
• Proven track record leading multiple engineering teams delivering enterprise-grade insurance solutions.
• Experience overseeing and managing vendor engineering delivery (Duck Creek preferred).
• Strong understanding of Agile methodologies and scaled delivery models.
• Domain knowledge of Property & Casualty insurance systems; Small Commercial experience a plus.
• Deep knowledge of cloud platforms, microservices, and event-driven systems.
• Experience coordinating engineering delivery across global teams and time zones.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to align technical execution with strategic business objectives.
• Self-motivated, adaptable, and team-focused, with a strong sense of ownership.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death & Dismemberment Insurance (for you and your family)
  • Flexible Spending Accounts
  • Health Reimbursement Account
  • Employee Assistance Program
  • Retirement Savings 401(k) Plan with Company Match
  • Generous holiday and Paid Time Off
  • Tuition Reimbursement
  • Paid Parental Leave

The base salary range for this position in Boston is $165,000 - $190,000 along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Clicking apply will direct you to our recruiting module within ADP.

Job Opportunity:

Our Program and Delegated Authority business is one of the most strategically important and fastest-growing areas of BHSI. We partner with leading Brokers, MGAs, and Cover holders across specialty lines — and as we scale, the ability to onboard new programs efficiently, with high data integrity and strong operational controls, is critical to our success. We are investing in the people, platforms, and processes that will define how program business is managed at BHSI for years to come. This role sits at the heart of that effort — bringing together business insight, data expertise, and cross-functional leadership to make that growth sustainable and scalable.

Duties & Responsibilities:

• Serve as the Product Owner/BSA for program/delegated authority business onboarding — develop deep understanding of BHSI applications and associated data and make determinations on data interpretation to support onboarding.
• Act as primary liaison across BHSI IT, Operations, Claims, Underwriting, Finance, and Data & Analytics to align requirements and coordinate delivery from due diligence through go-live.
• Facilitate requirements workshops, design sessions, and status meetings across all stakeholder groups.
• Manage cross-workstream dependencies, risks, and issues; escalate proactively when needed.
• Negotiate and gather required policy, premium, claims, and risk exposure data from Brokers, MGAs, Cover holders, or TPAs in close collaboration with BHSI stakeholders.
• Collaborate with internal BHSI teams and business stakeholders to develop insights, analytics, and reports that identify portfolio trends, potential risks, and areas for improvement — including monitoring Broker, MGA, Cover holder, and TPA adherence to Program Management Agreements (PMAs) and Binding Authority Agreements.
• Define data standards, mapping rules, and validation criteria in partnership with cross-functional teams and external partners prior to onboarding.
• Analyze and map data to verify accuracy and completeness, including identifying duplicate entries, missing information, or incorrect values.
• Validate data accuracy and quality throughout the onboarding lifecycle; escalate data issues to internal teams as necessary and drive timely resolution.
• Work with data engineering teams to integrate data into BHSI platforms.
• Perform acceptance testing on loaded data to ensure reconciliation to source files and alignment with defined mapping and validation rules.
• Monitor and address data quality issues post-load to ensure compliance with agreed standards and timelines.
• Develop and enforce best practices for master/reference data management, data mapping, data modelling, and data integration within the Bordereaux Processing Platforms.
• Maintain up-to-date process and training documentation for application procedures.
• Implement continuous improvement processes to ensure scalability, increase efficiency, reduce errors, and improve oversight and decision-making.
• Stay current on market standards and evolving bordereau data and processing requirements.

Qualifications, Skills and Experience:

Required Qualifications

• Bachelor’s degree in business administration, Information Systems, Computer Science, Insurance/Risk Management, ora related field.
• 7+ years of experience as a Product Owner, Business Systems Analyst, Business Analyst, or equivalent role in financial services or insurance.
• 5+ years of experience in the (Re)insurance industry across US Property & Casualty, International Markets, or Life, Accident & Health segments.
• Demonstrated experience with program/delegated authority business, including familiarity with Bordereau reports (premium, claims, exposure).
• Proven experience coordinating across cross-functional teams including IT, Operations, Underwriting, Claims, and Finance.
• Experience negotiating and managing data requirements with external partners (Brokers, MGAs, Cover holders, or TPAs).
• Strong ability to influence and work effectively across a global organization at all levels.
• Motivated, team-oriented, with strong problem-solving and project management skills.
• Strong skills in requirements elicitation, process mapping, data mapping, and gap analysis across business and technology teams.
• Hands-on experience with UAT/acceptance testing — writing test cases, executing tests, and managing defect resolution.
• Working knowledge of SQL or equivalent query tools for data validation and analysis.
• Excellent critical thinking and analytical abilities, particularly in data interpretation and problem resolution.
• Excellent organizational, written, verbal, and presentation skills.
• Ability to work independently with limited oversight in a fast-paced, changing environment.

Preferred Qualifications

• Experience with Bordereaux processing platforms or Bordereau management systems used in program/delegated authority operations.
• Familiarity with Binding Authority Agreements and Program Management Agreements (PMAs), including monitoring compliance against agreed terms.
• Knowledge of insurance data standards such as ACORD, Lloyd's market standards, or equivalent frameworks.
• Understanding data integration approaches (ETL, APIs, file-based exchange) in an insurance technology context —abilityto engage meaningfully with data engineering teams.
• Knowledge of insurance policy administration, claims, and financial/actuarial reporting platforms.
• Familiarity with Agile, Scrum, or hybrid SDLC methodologies and associated tooling (e.g., JIRA, Confluence, Azure DevOps).
• Experience in Lloyd's, London market, or E&S specialty lines environments.
• Understanding ofregulatory, compliance, and audit requirements related to delegated authority arrangements.
• Experience working in matrixed, global organizations with multi-team, multi-geography delivery models.
• Professional certifications such as CBAP, CPCU, AINS, or PMP are a plus.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic,action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:

• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (both short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave

The base salary range for this position in Boston, MA is $120,000 to $140,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

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