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Accident & Health Claims Examiner

Back to Current Openings

Kuala Lumpur, Malaysia

Who are we? 

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity: 

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Claims Professional with experience in Accident & Health claims. The role will be based in our Kuala Lumpur office in Malaysia.

Duties & Responsibilities:

  • Manage claims across corporate travel and other accident & health products from Asia Middle East and New Zealand and Australia regions.
  • Undertake an investigation of each claim which includes assessing policy coverage, claims reserving and identify and pursue recovery opportunities, where possible.
  • Provide high levels of customer service with clear communication to insureds and brokers with a proactive approach to achieving strong results for insureds.
  • Work closely with underwriters, actuaries and our claims teams in Asia Middle East, New Zealand and Australia, reporting on claim developments and trends, and support the delivery of BHSI’s plans, goals and objectives.

Qualifications, Skills and Experience:

  • Minimum of 3 years of accident & health claim handling experience.
  • Specialization and strong knowledge in medical and reinsurance claims will be an added advantage.
  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent customer service, interpersonal and written communication skills.
  • Flexible and be able to work in dynamic team environment.
  • Ability to work both autonomously and in a team environment.
  • Strong time management and organization skills, and ability to manage a high volume of frequency claims.
  • Ability to communicate, read and write in Mandarin/ Cantonese are preferred.

BHSI Offers:

  • A competitive package and exciting growth opportunities for career-oriented
  • A liberating, fast-paced culture, centered on always doing the right thing for our customers, teammates and our business.
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please send resumes to [email protected]

Visit our website at www.bhspecialty.com

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