Complex Claims Director, Executive & Professional

Who are we? 
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity: 

Berkshire Hathaway Specialty Insurance has an exciting opportunity for a Complex Claims Director in our New York, Chicago, Boston or Atlanta Office. The Complex Claims Director will independently handle a diverse mix of complex claims consisting of employment practices liability and directors’ and officers’ liability claims underwritten primarily out of the Private/Non-Profit unit. Experience handling Fiduciary and/or Fidelity/Crime claims is a plus. Candidates must have strong technical and analytic skills, as well as excellent interpersonal skills, as this role will have a high level of interaction with customers, brokers, outside counsel (defense and coverage), mediators, underwriters, and senior management.

Duties & Responsibilities:

• Independently evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company, with limited assistance from outside counsel.
• Collaborate with defense counsel on strategy and resolution. Effective participation in mediations on complex claims.
• Duties may include but are not limited to: proactively handling claims from first notice of loss through ultimate resolution, working with and advising internal partners on claims, developing a proactive plan of action for ultimate resolution, obtaining budgets and meeting with clients, counsel and brokers and reviewing and providing advice on policy wordings and risk selection.
• Provides outstanding customer service and technical expertise; works well with the insured, broker and underwriters in the handling and adjudication of claims.
• Analyze and draft coverage letters as appropriate and communicates complex coverage positions effectively.
• Drafts reports and makes recommendations concerning reserve changes.
• Travels to conferences, mediations, and client meetings as necessary.

Qualifications, Skills and Experience:

• 10+ years’ experience, minimum five years claim handling experience with a carrier or equivalent coverage experience at a law firm.
• JD preferred.
• Excellent interpersonal communications and negotiation skills.
• Ability to thrive in a highly collaborative team environment.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.

NOTE: This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

The base salary range for this position is from $140,000 – $160,000 along with annual bonus eligibility; a candidate’s actual salary is commensurate with experience as determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

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